FAQ
Got Questions? We've Got Answers...

I’m having trouble watching your videos…

Click here to see possible solutions on our Video Help page

Do you have an affiliate program…

Yes, it’s through ClickBank. Click here for details on our affiliate program

Can I get free access to your course so I can review it before I promote it as an affiliate…

We do not provide free access to our training. You can access a demo version of the training by clicking here, or you may purchase the training through your own affiliate link if you’d like to review the full program

Your training covers PowerPoint 2010 and Keynote 09. I have older versions. Can I still take the training…

Yes. The newest versions of PowerPoint, Keynote, Camtasia and Screenflow simply contain some features that earlier versions do not. You can still take and follow the training without any problems. You’ll also be able to see the newest features in these software titles and determine whether or not you want to upgrade to them

I don’t have PowerPoint, Keynote, Camtasia or Screenflow. Can I still take the training…

You can, but you’ll be lost in a good portion of the videos as techniques are demonstrated specifically for these software titles. Free trial downloads are available from the manufacturers web sites for PowerPoint, Camtasia and Screenflow. No free trials are available for Keynote as Apple doesn’t do free trials

How do I get a refund…

We offer an unconditional 60 day money back guarantee. You can request a refund directly from ClickBank by clicking here

Are your videos available on DVD…

No. Our videos are only available for viewing online

Do you do any type of JV deals…

Sometimes, but we are picky. At the minimum, you need an established, legitimate business with an established audience. If that’s you, feel free to contact us with details using our contact form

I want to learn how to shoot video with a camera, get my videos online, etc. Does your course teach that too…

Our course How To Screencast Like a Pro covers only screen capture video. If you’d like to learn everything from A to Z on web video production, from live cameras, lighting, audio, editing, encoding, traffic generation, marketing and product sales, please visit our parent site, WebVideoUniversity.com or take a look at our Web Video ABC’s course